Privacy Policy

This Policy applies to all information the Company may collect about a visitor while they use the website, its services, and feedback forms. Personal data is processed in accordance with the Law of Ukraine «On Personal Data Protection» and, where applicable, the requirements of the General Data Protection Regulation (GDPR).

— contact details you provide yourself: name, company name, phone number, e-mail, and the content of your request; — technical data transmitted automatically: IP address, device and browser type, language, referral source, pages viewed, and time of visit; — cookies and web analytics identifiers. We do not collect special categories of data and do not request payment information on the website.

— processing requests for consultations, selecting equipment, and preparing commercial proposals; — contacting you by phone, e-mail, or messengers regarding your request; — fulfilling contractual and accounting obligations; — analyzing website traffic and improving the website and catalog. We do not use your data for automated decision-making and do not share it for third-party marketing.

Processing is based on your consent given when filling in the form, as well as on the performance of a contract or taking steps at your request prior to entering into a contract, compliance with legal requirements, and the Company’s legitimate interest in maintaining the operability and security of the website.

The website uses technical cookies required for the interface to work correctly, and analytics cookies to collect anonymized visit statistics. You can disable or delete cookies in your browser settings. In that case, some website features may not work correctly.

We do not sell or transfer personal data to third parties, except where necessary to fulfill your request or as required by law: — to hosting, e-mail, and web analytics providers acting on our behalf; — to partners and equipment manufacturers — only to the extent needed to prepare a commercial proposal; — to government authorities upon a lawful request.

Request data is stored for the duration of our cooperation and for three years after the last contact, unless a longer period is required by law. Anonymized statistics are stored without a time limit.

Only authorized employees have access to personal data. We apply technical and organizational safeguards: encrypted connections (HTTPS), access control, backups, and activity monitoring in our internal systems.

You have the right to know what data of yours we process, obtain a copy of it, request its correction, deletion, or restriction of processing, and withdraw your consent at any time. To exercise these rights, send a request to our e-mail address. We respond within 30 calendar days.

The Company may update this Policy. The current version is always available on this page, with the revision date indicated at the beginning of the document. We will additionally announce significant changes on the website.